Blog - Lean Service Design
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To meet today's customer needs, we need to rapidly identify opportunities, generate ideas, test them and learn as much as possible. Eric Ries and Ash Maurya talk about continuous innovation and outline a lean process based on the three steps:...

Welcome to the start of our series, in which I want to introduce you to the Lean Service Design Framework in all its facets. I will discuss the most important canvases, explain their purpose and strengths, and provide theoretical excursions...

Lean Service Design is alive! This means that it's constantly improved. Thanks to many workshops, customer feedback and above all feedback from the Lean Service Design user community, we have made the Purpose Canvas even simpler and more comprehensible. The problem...