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Lean Service Design

A canvas based approach to a customer centered and business driven service design.


LSD brings structure to service design.

Create better products and grow business.

Canvas Based

The set of canvases walk you through the steps needed for creating successful services & products. They help you to reach business objectives in an iterative and customer-centric way.


The framework makes you fast! Based on lean principles the canvas framework walks you in a structured way through a cycle of LEARNING, BUILDING and MEASURING.

Customer centered & business driven

The canvases guide you through the entire design process always taking in mind the customer perspective and business objectives.

For Free

The Lean Service Design set of canvases is completely for free. We want as much people out there to use it in order to create valuable services & products.

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For free

Download all canvases

Lean Service Design is based on a series of canvases that walk you and your team through the service design process. They are all available as PDF for free. Just download it and start creating successful services and products.

Lean Service Design

In 5 simple steps

From purpose to experiment

Lean Service Design is based on lean principles and leads multidisciplinary teams to tangible results. Based on customer needs, it helps to sharpen the purpose of your project and identify opportunities. From there you can generate ideas with the team and translate them into concrete experiments.

Get more insights

Book a Training


Get hands-on with the creators to answer any questions. Go deeper into the methodology and learn by listening, doing and interacting.

Real cases

We will work on real cases to provide you the maximum of applicable takeaways. You will meet people from a variety of companies.

Get pro

Get what you need to teach the methodology to your organization or clients and learn ways to integrate it into your processes.

26. September 2019

Lean Service Training

08:30 - 17:30, Atfront AG Zurich

Any questions? Do you need support?

Drop us a line